Cannot open Autopilot

Comments

8 comments

  • David

    Also, I cannot find a forum for Autopilot, only this 360 thing, and I've submitted multiple support requests to Hangar via the support page and also email but I haven't received any response. I'm on location about 800 miles from home so I really need an answer soon. This trip is costing me every minute. Please help.

  • Ryan Cortez

    Are you running the version from the App Store or the Beta Version?

  • David

    I am unaware of any version other than the app store version. I'd gladly try a beta version if that would get me operational for a day.

  • Ryan Cortez

    What's your email? I'll pass it on.

  • David

    Great, thank you.

    david@dsmatichuk.com

  • Ryan Cortez

    You should have an email for the Beta sent your way. Try that out.

  • David

    Ok, it is telling me that I may lose all my data. How do I recover all my missions? I'm not exactly sure how to reproduce these missions without spending many hours in testing. Unfortunately, the public maps are years behind and there is no cell service within 100 miles of the job site. So building the missions is challenging and I would prefer not to have to rebuild them if I can avoid it. Any suggestions?

    Note: It would be really great if I could upload an aerial of the property and overlay it on the map view. That would make this a lot easier.

  • Ryan Cortez

    The missions are not stored locally in Autopilot, they are stored in your Autopilot account, so no worries there. You had also said that you already reinstalled it, all local data would have been erased with that anyway.

    Just sign back in to Autopilot when you download the beta and your flights should be there.

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